物流政策

Singapore Shipping 

Free Delivery Islandwide. Please allow 1-3 days for delivery

International Shipping

 

We charge a flat fees S$125 for worldwide shipment.

Expect 30-60 days for delivery

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Vnex is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 60 days of receiving your shipping confirmation email, please contact us at support@email.com with your name and order number, and we will look into it for you.